A key element in our success to date has been the support of our two primary partners – Zurich and NAVCA.

Zurich have brought our customers a potent combination of peace of mind - multi-national financial muscle and an award winning claims department - and innovation -their underwriting team have a real knowledge of and empathy with the sector. When we began working with Zurich we agreed that the partnership would be based on us bringing customer insight and service and them bringing excellent polices at excellent prices. It has worked well so to date, our 1,500 customers have enjoyed great service and saved hundreds of thousands of pounds in premiums.

We were pretty new to the sector when we first met with NAVCA (the National Association of Voluntary and Community Action) in 2007. Since then they have proved to be a great source of education, information and guidance. They’ve also inspired us to work hard in order to help sector organisations who are striving, often against considerable barriers, to improve the lives of others. We hope that we’ve done our bit as partners – we have saved their members a lot of money (we reduced the insurance costs of one member by £10,000 p.a.), provided them with lots of advice and, perhaps best of all, invested in Charity Builder UK which is now actively supporting the community sector.
